Do you have a concern about your landlord or an issue you wish to raise with the Scottish Housing Regulator?
If you’re unsure about the appropriate route to take, the Scottish Housing Regulator provides clear guidance to help you determine the best course of action.
You can find useful information on the SHR website using the following links:
- Feedback and Complaints – Guidance on how to provide feedback or make a complaint about the Regulator or a landlord.
- How We Regulate: A Guide for Tenants and Service Users – An overview of the SHR’s regulatory approach, what tenants can expect, and how to engage with the regulator.
- Complaints Handling Procedure – Information on the formal process for making a complaint to the Regulator.
These resources are designed to support tenants and service users in understanding their rights and how to make their voices heard.